VanceTel is business VoIP, VoIP phones, and a cloud phone system for small businesses nationwide: a cloud PBX with SIP trunking, auto-attendant, IVR, call routing, ring groups, and voicemail-to-email. Business phone service in all 50 states. An alternative to RingCentral, Nextiva, and 8x8. All-in pricing. A real US-based human answers.
Business VoIP and a cloud phone system for small businesses nationwide: VoIP phones, SIP trunking, auto-attendant, IVR, call routing, and ring groups on one cloud PBX. All-in pricing, in all 50 states. A real US-based human answers.
All-in: taxes, USF, 911, surcharges included · Business VoIP · Cloud phone system · VoIP phones · SIP trunking · Answered in the United States
Business VoIP is business phone service delivered over the internet instead of a copper PBX. The cloud phone system is the cloud PBX that runs it: auto-attendant, IVR, call routing, ring groups, voicemail, business SMS, and call recording. VoIP phones (the IP desk phones on every desk, plus the softphone) are the endpoints that ring. VanceTel is all three in one bill: business VoIP, cloud PBX, and the VoIP phones that connect to it. Nationwide number porting, toll-free numbers, and unlimited calling included. Built for small business, answered in the United States.
See the business VoIP service, the VoIP phones we ship, or full business phone service pricing.
Pick a service to see plans and pricing. Every rate is on the page, no sales wall.
No drawn-out sales cycle. A real person gets you live fast and answers on day two.
Call or fill the form. A real human picks up and confirms your headcount, current provider, port-out window, and timeline.
You get a quote on the page, not behind a sales wall. Itemized in plain English, with the rate that recurs and no promo pricing that expires.
We ship hardware pre-provisioned and walk you through setup live on the phone. We port your numbers and handle 10DLC for SMS. In California, on-site install is available.
Future support calls land on a real human. Average ticket resolution under two business hours, for owners coast to coast.
Business VoIP, VoIP phones, and a hosted cloud phone system from one provider. Cloud PBX, SIP trunking, auto-attendant, IVR menus, ring groups, call routing, call park, BLF presence, voicemail-to-email, business SMS, and call recording: one hosted business phone service, one itemized invoice. A modern alternative to RingCentral, Nextiva, Vonage, 8x8, and Ooma Office.
A real cloud PBX: business phone calls, auto-attendant, IVR menus, ring groups, queues, call park, BLF presence, voicemail-to-email, and call recording configured in one cloud admin console.
BYOC SIP or VanceTel SIP trunking with multi-line DIDs. Keep your existing business phone number; porting is included on every plan.
Route every inbound business call through a tree you control: auto-attendant, IVR menus, ring groups, after-hours routing, holiday schedules, and overflow queues.
Every missed business call routes to an inbox a human checks. Call recording, voicemail transcription, and call logs are part of the cloud PBX, configured in the same admin console as the rest of your phone system.
Customer service that picks up the phone, for small businesses in all 50 states. No tier upsell. No bot wall. A real US-based human on the line.
During business hours, a real US-based person picks up. Yes, even Saturday. The same support team for SMBs from Tampa to Tulsa.
Whoever answers can change your plan, port a number, send out hardware, or reset your account on the same call. Average ticket resolution under two business hours.
Most customers go live remote: we ship hardware pre-provisioned and walk you through setup on the phone. In Southern California, a technician can come on-site in 1 to 4 hours.
The big business VoIP brands moved support to AI bots, tiered queues, and offshore handoffs. VanceTel is a national SMB cloud phone system with a real US-based human on the line. No script.
Business phone service shouldn't fail your audit. VanceTel's cloud phone system is built on a high-availability uptime target, encrypted SIP trunking, and call handling vetted by medical, dental, financial, and insurance offices nationwide.
Business phone, SMS, and voicemail for businesses that handle PHI. We sign Business Associate Agreements for covered entities. Encrypted in transit and at rest.
10DLC registration handled for business SMS. A2P-compliant texting from your business phone number.
Built and supported from Tustin, CA, for small businesses across the United States, in every state from Texas to New York to Florida. If you're in Southern California, on-site install is available across Orange County, LA, and San Diego.
14 cities · on-site install available
5 flagship cities · on-site install available
VanceTel is a hosted business phone system for U.S. small businesses: a cloud PBX with SIP trunking, auto-attendant, call routing, and call recording on every plan. See the business VoIP service page, the Yealink IP phones we ship every week, full small business VoIP pricing on the page, side-by-side alternatives to RingCentral, Nextiva, Vonage, 8x8, and Dialpad, who we are on the about page, or call the contact line where a real human picks up.
Need business texting too? VanceTel business SMS is available as a separate add-on. See business SMS for 10DLC registration and A2P pricing. The cloud PBX seat covers the phone system.
Want the mobile and desktop softphone? See softphone →
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Cloud PBX phone system with SIP trunking, auto-attendant, IVR menus, call routing, and ring groups, built for small businesses across the U.S. We pick up. We port your number. We configure the phone system with you.
